Every good stylist knows - that a great consultation is the basis of gorgeous results & happy clients! The consultation builds trust, loyalty and ultimately keeps clients hair safe & healthy. That being said…clients don’t always want to hear what the expert has to say.
This is due in part to Instagram, Pinterest and the occasional person who is pretty much just making up hair techniques that don’t exist (aka, the client is pretty sure that they know what they’re talking about cuz they’re friend told them or they read it online).
Don’t get me wrong, we love our clients! But, we also want to keep them safe and keep their hair intact!
So let’s back track a little so we’re all on the same page…The education required to become a licensed stylist is intense, it’s so much more than the trade school of yester-year. Stylists must know anatomy, physiology, chemistry, various techniques, etc…the list goes on and the hours put into learning is beyond that of a full time job. The recommendations a stylist may share with a client are based on time tested, repeatable results.
I can’t tell you enough how much it delights us when a client comes in with a photo of their dream hair, listens to our recommendations & trusts the process. You don’t have to understand the process at an expert level, but trust that we will get you to your dream color or length in due time.
As a client you are literally our walking portfolio & referral base! We want what you want, but more so…because if your hair falls out you’ll tell everyone but if we do a stellar job…you’ll probably just tell a few people. But seriously though, we really truly do invest in our clients results, emotionally and physically!
So when you arrive at the salon Kat Von D onyx and you want to be Dani Targaryen white…understand that we don’t work Pinterest magic - but we will gladly guide you through the proper steps to keep your hair on your head, healthy & shiny. And before you know it, you will be rocking Daenerys shades of winter!
Rose & Crown Salon